We want you and your pet to be taken care of from the minute you contact us without distraction and with continuity of care.  Our concierge staff remain 100% focused on the experience of your pet and you, while our trained receptionists and easy-to-use online booking system support phone calls and appointment selection. 

Our concierge team can help with the coordination of specialists, referrals to emergency clinics, and connecting you with local groomers or daycare facilities.  We can even assist with coordinating transportation to the clinic.  Trust Kahu to provide an exceptional experience for you and your pet both in and out of the hospital.

We offer in-hospital blood testing with our advanced laboratory equipment to ensure timely and accurate analysis.  Immediate results allow us to tailor your animal's appropriate, prompt, and effective care.  Timely treatment can positively impact the outcome of your pet’s well-being.

On-site ultrasound allows us to use this non-invasive diagnostic tool to provide immediate insight into your pet’s internal health.  It is an important tool for determining particular conditions and enabling appropriate and immediate treatment and/or referral.

We use digital radiology to provide immediate and clear images to allow for quick and accurate diagnosis.  All x-ray images are interpreted by a board-certified radiology to ensure you receive the most accurate results.

We provide comprehensive medical services to ensure your pet’s optimal health.  Our experienced veterinarians are skilled in diagnosing and treating a wide range of conditions, from chronic illness to acute injury.  We use the latest medical technologies and evidence-based treatments to deliver personalized care while our extended hours enable us to perform many treatments with minimized potential for referral to an after-hours clinic.

Our dedication to being the guardians of your pet’s health starts with trying to keep your animal as healthy as possible.  We prioritize routine wellness exams, vaccinations, good nutrition, parasite prevention, and diagnostic testing to enable our vision of offering compassionate and expert care at every stage of your pet’s life.

We have partnered with a roaming board-certified cardiologist to enable access to this essential service in our hospital without need for referral to another facility.  Our medical team will help you determine when such a service is warranted, while our concierge staff can help coordinate the appointment at our hospital to minimize disruption to your pet.

Our experienced surgical and anesthesia team is committed to providing the highest standard of care for both elective and non-elective surgeries from pre-operative assessment to post-operative care.  Elective surgeries, such as spay/neuters and dental cleanings, are planned procedures to improve your pet’s quality of life as part of our focus on preventive care.  Non-elective surgeries, including emergency procedures, are performed with urgency and precision to address critical health issues.  Our advanced surgical suite is equipped with the most current technology, including advanced monitoring equipment to ensure your pet’s safety and comfort.

Our focus on accessibility means we want to provide you with convenient access to veterinary care from the comfort of your home.  We offer virtual consultations with our veterinarians and technicians during operating hours.  We also recognize the stress of needing care outside operating hours and are pleased to partner with SmartVet to provide access to a telemedicine portal with access to virtual care or direction to an emergency clinic that is accepting patients at that moment.  We want to provide your pet with the best possible care while offering you flexibility and peace of mind.

We recognize the complexity of animal behaviour, as well as the negative impacts of stress and anxiety on an animal.  In addition to our staff completing fear-free training, we employ select staff with a background in behaviour training.  We have also partnered with a certified trainer who uses positive reinforcement techniques to teach basic obedience, advanced skills and address specific behaviourial issues.

We understand how difficult and stressful it is to be separated from your beloved pet.  We offer limited stay boarding services to ensure your pet is comfortable and well-cared for while you are away.  Our boarding is designed to provide a safe, clean and stress-free environment with regular exercise and personalized attention from our caring staff.  Please call us to ask about our boarding services.

Our online store offers convenient access to pet essentials, including a wide range of pharmaceutical, dietary, and boutique items for your pet.  From prescription medications to pet food (veterinary and non-veterinary diets) to special toys and accessories, our online store is your one-stop shop for everything you need to keep your pet healthy and happy.  We will also feature products that help raise funds for local animal rescues.

When appropriate, we want to bring veterinary care to your home through routine checkups and other minor treatments in a stress-free environment.  This approach can accommodate your busy schedule or pets with special needs.  Our concierge service will coordinate convenient housecalls focused on the comfort of your pet.  Please contact us directly for more information and to determine if your location is within our service area.

We recognize that end-of-life decisions for your beloved pet are extremely difficult.  Our goal is to provide you with convenient access to our veterinary team with various options tailored to the comfort of your pet and you.  Our discrete comfort room is available at any time, while euthanasia at your home can also be arranged.